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Frequently Asked Questions

1. Why do I need a HAIRBRELLA if I have an umbrella?

An umbrella can protect your body from rain but your hair can still be damaged by the moisture and humidity. When you add wind to the equation, your hairstyle can be ruined in a matter of seconds! HAIRBRELLA is your umbrella's BFF, keeping your hair dry and your style insulated. Together they keep you ready for whatever the day brings!

2. What hair types does HAIRBRELLA protect?

HAIRBRELLA protects all types of hair. From straight to curly and every texture in between. It's large enough to fit blow-outs, large curls, extensions, locs, etc. HAIRBRELLA was created for all women. The impending fear of braving a day with even a 20% chance of rain is a feeling that every woman has experienced. HAIRBRELLA's mission is to keep EVERY woman polished, protected, and prepared - no matter the forecast.

3. What is your return policy and process?

We created the Hairbrella with the highest quality standards. If you don’t absolutely love it within 30 days of your purchase, we will exchange or refund your order (minus shipping cost). We suggest return via trackable common carrier. Please reach out to us at hereforyou@hairbrella.com.

4. Does HAIRBRELLA work for short hair?

The HAIRBRELLA works great for short hair as well. It is made with a lightweight microfiber that won’t smash your hair down or trap heat, helping you maintain your style no matter what the weather brings. If you use a shower cap in the shower, you need a HAIRBRELLA for the rain.

5. Sizes: What is the difference between the Classic and the XL?

We offer the Classic which fits most children ages 11+ and adults with short, medium and long hairstyles. We also offer the Classic XL for exceptionally long voluminous hair (i.e., big curls, blow outs, extensions, locs, etc.)
Both styles have an adjustable band in the back designed to accommodate a wide range head sizes.
The model in the photo is wearing an XL.
Dimensions: Classic vs. XL
The Classic is 24”in diameter (adjustable) and 12” long without the visor.
The XL is 28” in diameter (adjustable) and 27” long without the visor.

6. What is the benefit of satin-lining?

The underside of the lining fabric which touches the hair is a satin finish, which helps prevent your hair from drying out while preserving your style.

7. Does HAIRBRELLA protect my hair in the snow?

HAIRBRELLA can absolutely be used in snowy weather to keep your hair dry and head warm. HAIRBRELLA is uniquely insulated so that it maintains your natural body heat to keep you warm in cold and snowy weather without causing you to sweat.

8. How long will it take to receive my Hairbrella?

All orders will ship within 3 business days of the segment, via Standard Shipping (3-4 business days).

9. How do I track my order?

You'll be sent a shipping confirmation email with a tracking link once your order leaves our warehouse. You can also contact us at hereforyou@hairbrella.com and we'll be happy to help.

10. How do I fold the Hairbrella?

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Backorders will ship in 28 days.